The job requires extensive academic knowledge based on a theoretical foundation. Practical knowledge in the field of expertise is also required, which can only be obtained through extensive work and management experience. The employee must have detailed knowledge of policies, work rules and procedures in the field of expertise, as well as knowledge of the organization, administrative practices, procedures and policies of the institutions that fall under the employee's field of expertise. (This may be a specialist position where extensive prior knowledge and experience in the field of expertise is a prerequisite for employment in the position, or middle managers who have managerial responsibility for a variety of specialist activities). The following are required:

1. A university degree at the advanced level (MA/MS) or;
2. A first-level university degree (BA/BS) plus extensive work and management experience in the relevant field of expertise

The job requires the ability to analyze, create and develop solutions and interpret a wide variety of and particularly complex specialist information or situations. The employee must also be able to work on or formulate plans for the future (more than a year). The employee must be able to use his/her knowledge and experience to assess and analyze situations or problems in the workplace and find, develop and determine new ways, criteria or methodologies to solve issues or problems.

The job involves one or more of the following:

1. Very complex care or training where the very demanding needs of the recipients must be met.
2. Guidance, formal advice, negotiation or persuasion skills, or advocacy to convince others of the rightness of taking certain actions that they would otherwise be reluctant to take.
3. The communication of complex or controversial information, verbally or in writing, to various groups, including individuals who do not have specialist knowledge in the field to which the information relates.
4. To use one or more languages, other than Icelandic, where there is a need to communicate complex information to groups or individuals, or to analyze and meet the demanding needs of users, in that language.

Complex or difficult communications of this kind are one of the main aspects of the job, and to achieve the skills required here, an employee must have completed studies related to this field of communication.

The job requires dexterity, dexterity, coordination or sensitivity, for example due to demands for accuracy and speed when typing on a keyboard, driving a delivery or passenger vehicle, operating equipment or using tools where either;

1. require some accuracy and speed, or;
2. considerable accuracy.

The job involves carrying out specific tasks in accordance with accepted recommendations/within an accepted framework. The employee often (regularly) has to make independent decisions and show initiative without prior involvement from a superior. The employee consults with a superior on larger issues such as policy or case support, or financial decisions.

Task or work is performed primarily in a seated position and it is easy to get up regularly and move around. Some standing, walking, bending, or stretching may be required; occasional lifting or carrying of light objects may be required.

The job requires general care and concentration as well as:

• intense concentration for the majority of the workday;
• intense concentration due to a variety of tasks for the majority of the workday;
• very high work-related stress due to frequent deadlines, interruptions or different demands that the employee has to meet simultaneously;

The nature of the job is such that the employee is in contact with parties who, due to their circumstances or behavior, may occasionally cause the employee some emotional stress.

The work involves a significant direct impact on the well-being of individuals or groups, when:

1. The employee must identify the needs of individuals or groups who are dependent on the employee for basic needs and provide them with appropriate care or services.
2. An employee's job requires them to enforce and/or implement laws or regulations that directly affect the health, safety, or welfare of people.

The job involves limited or no direct responsibility for supervising, guiding, or coordinating the work of others. The job may involve demonstrating one's own work or providing guidance and supervision to new employees or others.

The job involves limited or no direct responsibility for funds. Occasionally, the job may involve handling small amounts of cash, card payments, invoices, or similar.

The job involves a great deal of direct responsibility for equipment, tools and structures. The job includes various tasks such as:

1. Adaptation, development or design of significant information systems or:
2. Adaptation, development or design of various equipment, land, buildings or similar or:
3. Security guarding of a variety of valuable equipment, devices or structures or:
4. Orders for various equipment and supplies or:
5. Significant contribution to the adaptation, design or development of either large-scale information systems for use by other entities, or diverse equipment, land, buildings or similar.

The job requires that the employee;

1. sometimes works in an environment where conditions are considered unacceptable, uncomfortable or dangerous according to the aforementioned definition, or;
2. sometimes encounter behavior from service users or the public that is considered unacceptable, unpleasant or dangerous.